During COVID-19...
With an abundance of caution for the health and safety of our patients and their families, Thames Hearing Services has made the decision to limit direct patient care due to COVID-19. We are following the well-defined guidelines and state mandates. Procedures are in place for hand washing, sanitizing, sterilizing and disinfecting, and, properly engaging with patients – keeping in mind the goal is to limit contact. Only necessary, not routine, visits will be seen. We have terminated our walk-in hour until further notice. All appointments must be scheduled, to ensure that only one patient is in this office at a time. Whenever possible, people should come alone to an appointment. A mandatory phone screening will be conducted before your scheduled appointment and a temperature check will be conducted by Hartford HealthCare personnel before entering the facility. Please note that much “trouble shooting” with hearing aids can be accomplished over the phone or through virtual methods. For your convenience, Thames Hearing Services is offering “drive up” service where an audiologist can address many of your hearing aid concerns, while you stay in the safety of your car. Call our office at 860-739-1864 to schedule this service.
At Thames Hearing Services we will do our best to ensure your hearing health care needs are met during this challenging time. It is a time when we will use creative solutions to stay safe and maintain support to our patients that need to continue to hear and communicate effectively.
At Thames Hearing Services we will do our best to ensure your hearing health care needs are met during this challenging time. It is a time when we will use creative solutions to stay safe and maintain support to our patients that need to continue to hear and communicate effectively.
